child-safety-standards
Child Safety Standards Against Child Sexual Abuse and Exploitation (CSAE)

Karuna India is committed to maintaining a safe and trusted platform for all users. We have zero tolerance for any form of child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, sextortion, trafficking, or any content or behavior that harms, exploits, abuses, or endangers children.

These standards apply to the Karuna India mobile app, website, users, fundraisers, donors, campaign creators, comments, uploaded content, communication and any other user activity on our platform.

1. Zero Tolerance Policy

Karuna India strictly prohibits:

• Any form of child sexual abuse material (CSAM)
• Uploading, sharing, requesting, promoting or distributing exploitative content involving children
• Grooming, sextortion, trafficking or attempts to exploit minors
• Any campaign, image, text, message, link, or user activity that endangers children
• Any content or behavior that violates child protection laws

Any violation may result in immediate content removal, account suspension, permanent ban, and reporting to appropriate authorities.

2. Content Review and Enforcement

Karuna India may review campaigns, images, documents, user reports and other platform activity to detect and prevent harmful or illegal content. If CSAE or CSAM-related content is identified, we will take prompt action, including removing the content, restricting the account and preserving relevant information where legally required.

3. Reporting Mechanism

Users can report any suspected child safety violation, CSAE, CSAM, abusive campaign, suspicious content or illegal activity through:

Email: info@karunaindia.com
Website: https://karunaindia.com/contact-us/
In-app support/contact options

Reports are reviewed seriously and appropriate action is taken as soon as possible.

4. CSAM Handling

Karuna India does not allow child sexual abuse material in any form. If confirmed CSAM or CSAE-related activity is found, we may report it to appropriate law enforcement agencies, cybercrime authorities or relevant child protection organizations as required by applicable law.

Users in India may also report cybercrime and child exploitation concerns through the National Cyber Crime Portal:
https://cybercrime.gov.in

5. Compliance With Child Safety Laws

Karuna India aims to comply with applicable child safety, cyber safety, privacy and platform safety laws and regulations. We cooperate with lawful requests from authorities where required.

6. Child Safety Point of Contact

For child safety, CSAE or CSAM-related concerns, authorities, users and safety organizations may contact:

Karuna India Child Safety Contact
Email: info@karunaindia.com
Website: https://karunaindia.com
Developer/Company: Karunaa Solutions LLP

7. User Responsibility

Users must not upload or share any unlawful, abusive, exploitative, misleading or harmful content. Users are responsible for ensuring that campaigns, documents, images and communications uploaded to Karuna India comply with our policies and applicable laws.

8. Updates to This Policy

Karuna India may update these Child Safety Standards from time to time to improve platform safety and comply with legal or policy requirements.

Last updated: 20 May 2026